Shipping Policy – PureAura Living

At PureAura Living, we aim to process and deliver every order with care, efficiency, and attention to detail.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.

Shipping Destinations

We currently ship throughout Australia, the United Kingdom, and the United States.

Shipping Rates

We offer standard shipping and free shipping on qualifying orders across all three countries.

• Australia (AUD): $5.95 shipping on orders below $45.95. Free shipping on orders of $45.95 or more.
• United Kingdom (GBP): £5.95 shipping on orders below £45.95. Free shipping on orders of £45.95 or more.
• United States (USD): $5.95 shipping on orders below $45.95. Free shipping on orders of $45.95 or more.

All applicable shipping charges are displayed at checkout before payment.

Estimated Delivery Times

Estimated delivery times vary depending on your location and local shipping networks.

• Australia: 6–11 business days
• United Kingdom: 6–11 business days
• United States: 6–11 business days

Please note that delivery estimates are provided as a guide only and are not guaranteed. Processing time is separate from the estimated delivery time.

Tracking Your Order

Tracking information will be provided once your order has been dispatched. Please allow up to 48 hours for tracking updates to appear.

Delivery Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including:

• Shipping carrier disruptions
• Customs processing
• Severe weather conditions
• Peak seasonal periods
• Public holidays

PureAura Living cannot guarantee delivery dates where delays are caused by third-party shipping providers or customs authorities. This does not affect your rights under applicable consumer laws.

Need Assistance?

If you experience an unusually long delay or have any questions regarding your order, please contact us at:

info@pureauralivingmelbourne.com

Our team will be happy to assist you.